Shipping & Returns
Shipping:
- Depending upon package size may be via USPS or UPS at our discretion.
- Should you need specific shipping please contact us directly to make arrangments.
Backordered Items:
- Free US shipping can get somewhat expensive if we're shipping one order piece by piece to one address.
- If the item causing a backorder is a week or less from coming back into stock we will hold the order until we can ship it all at once.
- If the item causing the backorder is more than a week out we will ship what we have in stock and follow up with the backordered item once we receive it.
Returns:
- New, unused parts.
- Normally stocked parts (TiC and Kartboy) can be returned in 30 days from shipment of order.
- Subject to 20% restocking fee, and any shipping fees if they apply
- Any items that are special order are not subject to return
- To initiate a return please contact support@turninconcepts.com with your order number and reason for return.